From Push to Pull – with our Hotlines you are always reachable for your target group.
- Indipendent: Accessibility for your target group without an “additional employee”.
- Professional: Specially trained Call Agents with medical training as direct contact person.
- Informative:Optimal support of the target group and production of additional information by interactive communication.
- Customised: Data bases and services, as you need it. Every Hotline requires a customised setting (e.g.: recall and testing of devices; sensitive patient discussions; rapid information sharing; orders; …)
- Combinable: Combine our Hotline service with TeleMarketing, sales campaigns etc. as a comprehensive service for your target group.
We take calls from doctors, pharmacists and patients in your name. Read more
We thereby document each dialog to your requirements. This service enables an effective feedback for you and offers your target group an individual service. Select between:
- Ordering hotlines
- Information hotlines
- Event registrations
- “After sales” service
- Complaints handling
- Subscription management
- Pharmacovigilance reports
- Helpdesk function and much more.
Would you like to remind your customer? Read more
We call patients, doctors and pharmacists on your behalf. This reminder service is excellent for repeat orders, appointments, data validation, instructions for product exchange, invitations and much more.